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Determining Eligibility for Disaster Assistance May Require More Information

Determining eligibility for grants from the Oklahoma Department of Emergency Management (OEM) and the Federal Emergency Management Agency (FEMA) may be as easy as registering for assistance, but sometimes more information is needed before the process can be completed.

Disaster survivors may receive a letter stating they’re ineligible. But that may not mean they won’t receive assistance. Read the letter carefully. It could mean more information is required to make a determination.

There are several common reasons for receiving a letter of ineligibility. The most common reason is not enough information has been provided.

Other reasons may be:

  • Missing documentation is needed to complete the evaluation process.
  • There is insufficient storm-related damage, or
  • Insurance coverage adequately covered storm-related losses.

While it is not mandatory to qualify for assistance, one way to expedite the process of determining eligibility is to visit a Disaster Recovery Center (DRC). Survivors can take any missing documents into the nearest DRC and have questions answered face-to-face with FEMA specialists.

There have been 3,184 visitors to DRCs in Oklahoma since the severe storms, straight-line winds, tornadoes and flooding of May 5-June 4. To find the recovery center nearest you visit, or call the FEMA Helpline at 800-621-3362. DRCs are one-stop shops where survivors can get information and guidance on the disaster assistance that may be available. Other options include visiting online or via smartphone or tablet at

For more information on Oklahoma disaster recovery, click or visit OEM at